She is a strict English teacher but she also has a twinkle in her eye. She is capable of enjoying the banter between her students but she also brings them back on line when things go out of hand. She is a very good teacher and she never ever looks down on her student’s attempts to learn English. She empathizes with their struggle and celebrates their successes. She gives them practical advice on how to use English in day to day situations i.e. at a mall, during an interview, at a party etc. She is very popular with the ‘students’ who admire and respect her a lot.